DwellSafe Privacy Policy

Effective date: October 15, 2024

At DwellSafe, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and disclose your information as described in this Privacy Policy. If you are providing or submitting the Personal Data of another individual to our Services, you represent that the individual has authorized you to share their Personal Data with us and that such individual has agreed to this Privacy Policy and the Washington Consumer Health Data Privacy Policy, as applicable.

Remember that your use of DwellSafe’s Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use. If you are a Washington State resident, you can find additional disclosures applicable to you in our Washington Consumer Health Data Privacy Policy

You may print a copy of this Privacy Policy (To print this page, press Ctrl + P (Windows) or Cmd + P (Mac).

As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. We will alert you of material changes by placing a notice on the DwellSafe website, by sending you an email and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.

Privacy Policy Table of Contents

What this Privacy Policy Covers

Personal Data

How We Disclose Your Personal Data

Tracking Tools and Opt-Out

Data Security

Personal Data of Children

State Law Privacy Rights

Contact Information

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” or “sensitive personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.

Personal Data

Categories of Personal Data We Collect

The charts below detail the categories of Personal Data that we may collect or may have collected about you. One or more charts may apply to you depending on your relationship or interactions with us. For instance, if you are a Resident that first visits our website, then chooses to create an account with us, all three tables may apply to you.

Website Visitors or Marketing Leads

Category of Personal Data (and Examples)

Categories of Third Parties With Whom We Disclose this Personal Data 

Contact Data such as first and last name, and email address  

  • Service Vendors
  • Providers
  • Parties You Authorize, Access or Authenticate

Device/IP Data such as IP address, device ID, domain server, and type of device/ operating system/ browser used to access the Services.

  • Service Vendors
  • Advertising Partners

Web Analytics such as web page interactions and referring webpage/source through which you accessed the Services.

  • Service Vendors
  • Advertising Partners

Other Identifying Information that You Voluntarily Choose to Provide to us, such as information about your interest in our Services.

  • Service Vendors
  • Business Partners
  • Parties You Authorize, Access or Authenticate


Providers or Account Holders

Category of Personal Data (and Examples)

Categories of Third Parties With Whom We Disclose this Personal Data 

Profile or Contact Data such as first and last name, email, and unique identifiers.

  • Service Vendors
  • Providers
  • Parties You Authorize, Access or Authenticate

Payment Data such as payment card type, credit or debit card number, billing address, and email.

  • Service Vendors (specifically our payment processing partner, currently Stripe, Inc.)

Device/IP Data such as IP address, device ID, domain server, and type of device/ operating system/ browser used to access the Services.

  • Service Vendors

Web Analytics such as web page interactions and referring webpage/source through which you accessed the Services.

  • Service Vendors

Social Network Data such as email.

  • Service Vendors
  • Parties You Authorize, Access or Authenticate

Other Identifying Information that You Voluntarily Choose to Provide such as emails, letters, texts, or other communications you send us.

  • Service Vendors
  • Providers
  • Parties You Authorize, Access or Authenticate

Residents 

Category of Personal Data (and Examples)

Categories of Third Parties With Whom We Disclose this Personal Data 

Contact Data such as first and last name  

  • Service Vendors
  • Providers
  • Parties You Authorize, Access or Authenticate

Commercial Data such as purchase history and consumer profiles, such as if you purchase an accommodation we recommend.

  • Service Vendors
  • Providers
  • Parties You Authorize, Access or Authenticate

Consumer Demographic Data such as age and/or date of birth, zip code, or gender.

  • Service Vendors
  • Providers
  • Parties You Authorize, Access or Authenticate

Sensory Data such as photos, videos, or recordings of you and/or of your environment.

  • Service Vendors
  • Providers
  • Parties You Authorize, Access or Authenticate

Health Data such as medical conditions, medications, height, or any information concerning a consumer’s health, including information about a mental or physical health condition or diagnosis, surgical history, medications, hospitalizations in relation to our Services.

  • Service Vendors
  • Providers
  • Parties You Authorize, Access or Authenticate

Inferences Drawn From Other Personal Data Collected such as the likelihood you may have a fall in your home.

  • Service Vendors
  • Providers
  • Parties You Authorize, Access or Authenticate

Other Identifying Information that You Voluntarily Choose to Provide such as emails, letters, texts, or other communications you send us.

  • Service Vendors
  • Providers
  • Parties You Authorize, Access or Authenticate

Our Commercial or Business Purposes for Collecting Personal Data

Other Permitted Purposes for Processing Personal Data

In addition, each of the above referenced categories of Personal Data may be collected, used, and disclosed with the government, including law enforcement, or other parties to meet certain legal requirements and enforcing legal terms including: fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities; protecting the rights, property or safety of you, DwellSafe or another party; enforcing any agreements with you; responding to claims that any posting or other content violates third-party rights; and resolving disputes.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent.

Categories of Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

How We Disclose Your Personal Data

We disclose your Personal Data to the categories of parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below.

Legal Obligations

We may disclose any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Other Permitted Purposes for Processing Personal Data” section above.

Business Transfers

All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part).

Data that is Not Personal Data

We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and disclose it with third parties for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not disclose such data in a manner that could identify you.  

Tracking Tools and Opt-Out

The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base and operate and improve our Services. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s).

Please note that because of our use of Cookies, the Services do not support “Do Not Track” requests sent from a browser at this time.

We use the following types of Cookies:

You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Services and functionalities may not work.

To find out more information about Cookies generally, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.

Information about Interest-Based Advertisements

We may work with third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements to you about our Services. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors (“Interest-Based Ads”) based on your interaction with our marketing website. Information for Interest-Based Ads (including Personal Data) may be provided to us by you, or derived from the usage patterns of particular users on the Services and/or services of third parties. Such information may be gathered through tracking users’ activities across time and unaffiliated properties, including when you leave the Services. To accomplish this, we or our service providers may deliver Cookies, including a file (known as a “web beacon”) from an ad network to you from our marketing website. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web beacons allow ad networks to view, edit or set their own Cookies on your browser, just as if you had requested a web page from their site.

Data Security

We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.

Data Retention

We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

For example:

Personal Data of Children

As noted in the Terms of Use, we do not knowingly collect or solicit Personal Data from children under 13 years of age; if you are a child under the age of 13, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided Personal Data to us, please contact us at support@dwellsafe.ai.

State Law Privacy Rights

California Resident Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at support@dwellsafe.ai.

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time. To find out more about “Do Not Track,” you can visit www.allaboutdnt.com.

Nevada Resident Rights

Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.

Contact Information:

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at: